Estate Management
Full oversight of the residence: maintenance, inspections, landscaping, security, and vendor and staff management, with regular reporting so the property is always ready for the family and their guests.
The Secondletter Group · Los Angeles
Exceptional properties,
impeccably run.
Estate management, facilities operations, commercial cleaning and private hospitality for households and companies that expect every detail handled.
20+years in luxury operations
HNW & UHNWhouseholds served
30,000 sq ftof Los Angeles offices under management
Services
One firm for the whole property.
Facilities Operations
Day-to-day operation of commercial offices: vendor coordination, building compliance, and one accountable point of contact for everything from the loading dock to the boardroom.
Commercial Cleaning
Background-screened, uniformed and insured crews for offices that cannot afford a missed detail. Every engagement begins with a trial week.
Private Events & Hospitality
Estate events, private dinners and hosted gatherings: concept, menu, decor and guest management, executed quietly and to the last place setting.
Staffing & Advisory
Recruiting, organizational assessment, strategic vetting, asset documentation and compensation analysis for private households, family offices and their businesses.
Renovations & Project Oversight
Owner’s-representative project management: design coordination, timelines, budgets and regulatory compliance, held to the highest standard of finish.
Currently entrusted with facility operations for a global entertainment company’s Los Angeles offices, roughly 30,000 square feet. Client relationships are kept private as a matter of policy.
Approach
Quiet systems, visible standards.
01
Discretion as protocol
Privacy safeguards and proven security protocols come standard. Client names, homes and routines stay private.
02
Anticipation
Needs are handled before they are voiced. Every corner of a property receives attention before anyone has to ask.
03
Budget discipline
Well-crafted budgets that balance luxury with practicality, and reporting that shows where every dollar went.
04
One accountable principal
Clients deal directly with the founder. No account managers, no handoffs, no surprises.
About
Brian Mathis, Founder & Principal
Brian has spent more than two decades managing the operations of private estates, luxury hotels, private clubs and upscale private events in New York and Los Angeles. Before founding Secondletter, he was Senior Director of Beverage at Tao Group Hospitality and Controller at Soho House, overseeing west coast activities across finance, human resources, technology, events, real estate and facilities.
He created Secondletter to bring that discipline to private clients: asset documentation, organizational assessment, recruiting and vetting, event production and logistics for ultra-high-net-worth households and their businesses. Hampton University. LEED Green Associate. Based in Los Angeles.
Contact
Discuss your property.
Call213.280.4402
Office3336 S. La Cienega, Suite 112, Los Angeles, CA 90016